Benefits and Leave Manager

OVERVIEW: The Benefits and Leave Manager is responsible for managing and overseeing all aspects of employee benefits, leave administration, and workers’ compensation. Responsibilities include all group and retirement benefits, FMLA/other leaves of absence, as well as coordinating post-accident medical treatment, claims, and facilitating a smooth return-to-work process. REPORTS TO: HR Manager WORK HOURS: Monday-Friday: 8:30am to 5:00pm Must be willing to occasionally work outside “normal” hours. Occasional travel to other locations may be required. DUTIES AND RESPONSIBILITIES: Oversee the administration of employee benefits programs, including health, dental, vision, life insurance, disability, and retirement plans. Serve as the primary point of contact for all Team Member benefits-related inquiries, ensuring accurate and timely responses. Support relationships with external benefits providers and brokers to optimize offerings and service levels. Oversee the administration of all leave programs, including FMLA, disability leaves, and other leaves of absence (personal, military, etc.). Ensure timely return-to-work coordination and monitor Team Members’ return from leave to ensure appropriate accommodations and continued compliance. Manage the workers’ compensation claims process, including coordination with Team Members, insurance carriers, claims adjusters, and healthcare providers. Ensure compliance with all relevant state and federal regulations related to employee benefits, leave of absence, and workers’ compensation. Provide training and guidance to supervisors and Team Members on benefits, leave policies, and related procedures. Keep up to date on industry trends, best practices, and regulatory changes to recommend improvements to benefits offerings and processes. Identify and implement process improvements related to benefits administration, leave management, and workers’ compensation. MINIMUM QUALIFICATIONS REQUIRED: Minimum of 4 years of experience in benefits and leave administration. Strong knowledge of federal and state laws related to employee benefits, FMLA, ADA, workers’ compensation, and other leave programs. Experience with benefits management software and HRIS systems, Proliant a plus. Excellent interpersonal and communication skills, with the ability to build relationships at all levels within the organization. Strong problem-solving skills and attention to detail. Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced, growing environment. Proficient with Microsoft Office Suite Bilingual (English – Spanish) is a plus Bachelor’s degree in human resources, Business Administration, or related field preferred. Work experience may be considered in lieu of education. Certification such as SHRM-CP, PHR, or CEBS (Certified Employee Benefit Specialist) is a plus. Pre-employment background check, drug screening, and physical are required. **All applicants must complete an application at www.interchangeco.com/employment to be considered.**