UPDATE ~ Half of county’s 911 lines restored following major outage on Thursday

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Accident report

~ PVN staff report

LURAY, April 8 — Following a “major 911 outage” reported Thursday afternoon, “half of the 911 lines that run to Page County are now operational,” according to an update from Danielle Rhinehart, the director of the Page County Emergency Communications Center (ECC).

That update was issued about 8 p.m Thursday evening — about six hours after the initial notice of the county’s emergency 911 system being down shortly after 2 p.m.

“You can [now] dial 911 if you have an emergency,” Rhinehart stated.

The ECC director says if residents have trouble getting through after dialing 911, then call the non-emergency number at (540) 843-0911.

The cause of the 911 outage has not been announced.

“We are [currently] unable to receive 911 calls,” Rhinehart stated on Thursday afternoon. “Century Link/Lumen is aware of the situation and are diligently working to get our lines back in service, however it may take several hours or days.”

The county’s 911 service is expected to be back up to full capacity within a few days.

For emergencies in Page County,


call (540) 843-0911



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